Q2:How long have you been engaged in this industry?
A:We are professional LNB(F) andreceiver manufacturer for more than 12 years.
Q3:How can I get a sample?
A:For our products are industrial type antenna,the cost is relative high,so customer need to pay for the sample and undertake the freight yourselves.
Q4:How does your factory do regarding about quality control?
A:Quality is priority.The products will be checked many times before final packing.
Q5:What about your services?
A:OEM service is available,and one year warranty.
Q6:What is the production’s lead time?
A:1)If we have stock of your requested products,we will arrange shippment after receiving the negotiated payment.
2) If the requested products need production,will deliver the goods as per the negotiated date.
Q7:Is it safe for the shipping? How can do if any questions happen on the way?
A:As for the packing,we use the special carton with high quality and each in a box,or produce in your need.If any questions happen,we will reply you or solve within 24 hours.
Q8:How can you deal with after-sale service?
A:Industrial type satellite antenna is different from other products.For earth station antenna that size is ≤4.5m,we usually provide on-line guidance or antenna user manual to help customers to install antenna.For the earth station type antenna that size ≥4.5m,we can send engineer to go to customer’s site training and helping the antenna users to install&debug antenna system.We provide satellite communication integrated system training for customers.
More questions or doubts for us,welcome to contact freely.