A:For our products are industrial type antenna,the cost is relative high,so customer need to pay for the sample and undertake the freight yourselves.
Q3:How does your factory do regarding about quality control?
A:Quality is priority.The products will be checked many times before final packing.
Q4:What is the production’s lead time?
A:1)If we have stock of your requested products,we will arrange shippment after receiving the negotiated payment.
2) If the requested products need production,will deliver the goods as per the negotiated date.
Q5:How can you deal with after-sale service?
A:Industrial type satellite antenna is different from other products.For earth station antenna that size is ≤4.5m,we usually provide on-line guidance or antenna user manual to help customers to install antenna.For the earth station type antenna that size ≥4.5m,we can send engineer to go to customer’s site training and helping the antenna users to install&debug antenna system.We provide satellite communication integrated system training for customers.